Which factors are part of the internal environment of a healthcare organization?

The internal environment of a healthcare organization encompasses elements that are directly within the organization's control and influence. This includes individuals, processes, and systems that operate within the facility.

Choosing employees, patients, and organizational protocols reflects this internal focus accurately. Employees are vital as they deliver care and services, shape the workplace culture, and directly impact patient outcomes and satisfaction. Patients are at the center of healthcare delivery, and their needs, preferences, and experiences are crucial for shaping policies and practices. Organizational protocols refer to the established processes and guidelines that govern how care is delivered, ensuring consistency, safety, and quality in patient care.

In contrast, the other options highlight factors that pertain to the external environment or broader influences impacting the organization. For instance, market trends and public policy, as well as insurance coverage and regulatory requirements, are external factors that the organization must navigate but do not represent the internal workings of the organization itself. The broader economic climate also influences healthcare organizations in various ways, such as funding and resource allocation, but it remains an external consideration rather than an internal aspect.