Leader-member exchange theory suggests that relationships in management follow how many distinct phases?

Leader-member exchange (LMX) theory suggests that relationships in management develop through three distinct phases. This model illustrates how leaders and team members can create varying quality exchanges within their interactions, which are crucial for organizational dynamics.

In the first phase—role-taking—leaders assess members' abilities and potential contributions, while members learn about the expectations and behaviors required to succeed within the group. The second phase is role-making, where both leader and member negotiate their roles and develop commitments, leading to higher-quality interactions. Finally, the third phase is the maintenance phase, where established relationships are nurtured and sustained, characterized by mutual trust, respect, and obligation.

This understanding of the three phases allows leaders to effectively enhance teamwork and performance by cultivating high-quality relationships with their team members, thereby fostering a more efficient and cohesive work environment.